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FAQs

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FAQ

Frequently Asked Questions

Empreintes digitales

Do we need an appointment?

Not necessary

How much time should we allow?
What do I need to bring?
Do you take prints with ink?
Is your agency accredited by the Royal Canadian Mounted Police (RCMP)?
Is your agency on the Sureté du Québec (SQ) list of fingerprint suppliers?

Passport and ID photo

Do we need an appointment?

Not necessary

If the photo is refused by the card issuer, what happens?
How much time should we allow?

Request for forgiveness

What is it?

Request suspension of an offence from your criminal record

What steps do I need to take?

Method of payment

  • Credit card - debit - interact transfer - cash